Reservations:
A deposit of 40% is required at the time of booking and the balance at least
45 days before the tour begins
Cancellation Policy:
Cancellations are
only effective upon Edge East Africa Safaris receipt of written notification,
signed by the client. If cancellation is made prior to 8 weeks before departure,
your deposit is forfeited. If your cancellation is made after the due date for
full payment of your trip fare, additional charges will be levied. The scale of
charges, expressed as a percentage of the trip price, is as follows:
• More than 8 weeks notice ~ Full deposit refunded;
• Less than 8 weeks notice ~ 45%;
• Less than 4 weeks notice ~ 50%;
• Less than 3 weeks notice ~ 60%;
• Less than 2 weeks notice ~ 100%.
Should you fail to join a tour or join it after departure or leave it prior to
its completion, no tour fare refund will be made. Some air fare may be non
refundable. There will be no refunds from Edge East Africa safaris for any unused portions
of the tour. The above policy applies to all travel arrangements made via Edge
East Africa Safaris.
Rates:
Includes all expenses
in respect of vehicle and driver as per itinerary, meals on safari,
park entrance fees to national parks and game reserves where specified in
the itinerary. Rates also include government taxes but do not
include levy fees for visas or cross boarder transactions.
Transportation:
Cars, minibuses, land rovers or coaches will be provided according to the route
and number of clients. The company reserves the right to employ the services of
subcontractors. English - speaking drivers/guides are provided.
Accommodation:
Based on two persons sharing a twin room: where possible rooms with private bath
are requested. Single rooms are available at an additional cost but cannot be
guaranteed. Hotel/lodges are named as an indication of category and rooms may be
reserved at similar hotels/lodges.
Alteration to tours: the company reserves the right to alter arrangements or
cancel the operation of a scheduled tour should conditions necessitate. It also
reserves the right to decline to accept or retain any person as a member of any
tour at anytime, in which case an equitable amount will be refunded.
Prices are based on tariffs and other costs prevailing at the time of printing
and are subject to change without notice.
Insurance:
It is a condition of
booking that the sole responsibility lies with the guest to ensure
that they carry the correct comprehensive travel and medical
insurance to cover themselves, as well as any dependants and
travelling companions for the duration of their tour to Africa. This
insurance should include coverage in respect of, but not limited to,
the following eventualities: cancellation or curtailment of the
safari, emergency evacuation expenses, medical expenses,
repatriation expenses, damage, theft or loss of personal baggage,
money and goods. Edge East Africa Safaris will take no
responsibility for any costs for losses incurred or suffered by the
guest, or guest's dependants or travelling companions, with regards
to, but not limited to, any of the above mentioned eventualities.
Guests will be charged directly by the relevant service providers
for any emergency services they may require, and may find themselves
in a position unable to access such services should they not be
carrying the relevant insurance coverage.
Liability:
The Company and its agent’s act only as agents of the tour, transport etc. And
shall not be liable for injury, delays, loss or damage in any manner.
The company's liability to passengers carried in its own vehicle is governed by
the laws of the country in which the tour takes place and no other country. All
claims are subject to the jurisdiction of the courts of the country in which the
actions arises. The company reserves the right to employ subcontractors for all
or part of the services.
The company shall not be held responsible for loss or damages to luggage.
Privacy Policy
Service Agreement
and Master Cards
